FAQs

Turnaround Time
S&A Apparel is all made to order by me. Accessories and other items come from other small businesses like mine. I order Materials and Supplies every Friday. If you order and pay by my order time on Friday, It will go in with that weeks order. I request you allow 2 weeks for your order to be completed. Please keep in mind shipping times are currently unpredictable.

Product Availability
Anything listed here or in our Facebook group is available to order old or new.

Custom Orders
I accept a limited number of custom orders each moth so please feel free to ask!

Pickup/Shipping
I Offer both! All items are $5 shipping for the first item and $1 for each additional item not to exceed $7.50.

Refund Policy
-  I inspect all items upon receipt and before packaging. If you happen to find any issues with your order please contact me within 3 days of delivery/pickup. No refunds can be given after a shirt has been worn or washed so please inspect your items thoroughly and make sure to follow proper care instructions for washing and drying your shirts.
- Size charts are posted throughout the website so refunds will not be issued for incorrect size.

Care Instructions for Apparel
- Wash inside out.
- Tumble dry on low or lay flat to dry.
- Do not iron.

Feel free to reach out with any questions or concerns!

sparrowsandarrows@outlook.com